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Analyse My Property
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Privacy Policy

Last Updated: 6th October 2025

1. Introduction

Analyse My Property Pty Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at analysemyproperty.au and our property analysis services.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

Contact Information:

  • Full name
  • Email address
  • Phone number
  • Property address for analysis

Transaction Information:

  • Order details and history
  • Service preferences
  • Communication records

Technical Information:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data and patterns

Information We Do Not Collect

We do not collect or store:

  • Date of birth
  • Payment card details (processed securely by Stripe)
  • Government identification documents
  • Financial statements or credit information

3. How We Collect Information

We collect information through:

Direct Collection:

  • When you submit an enquiry or order through our website
  • When you contact us via phone or email
  • When you subscribe to our marketing communications

Automatic Collection:

  • Through cookies and similar tracking technologies
  • Via analytics tools when you browse our website

Third Parties:

  • From our service providers who assist with our business operations
  • From publicly available sources relevant to property analysis

4. How We Use Your Information

We use your personal information to:

Provide Services:

  • Process and fulfil your property analysis orders
  • Create hand-drawn sketches and planning reports
  • Communicate about your order status and delivery

Business Operations:

  • Improve our services and website functionality
  • Conduct market research and analysis
  • Process payments through our secure payment provider

Marketing and Communications:

  • Send service updates and important notices
  • Provide marketing communications (with your consent)
  • Inform you about new services or special offers

Legal and Compliance:

  • Comply with legal obligations and regulatory requirements
  • Protect our rights and prevent fraud
  • Respond to legal requests or proceedings

5. Information Sharing and Disclosure

We may share your information with:

Service Providers:

  • Contractors and consultants who assist with property analysis
  • IT and hosting providers (Vultr)
  • Payment processor (Stripe)
  • Marketing and analytics providers

Professional Advisors:

  • Council or government bodies for planning verification
  • Professional consultants for technical assessments

Business Partners:

  • Real estate agents (only with your consent or as part of our referral program)
  • Other partners directly related to your service request

Legal Requirements: We may disclose information when required by law, court order, or other legal processes, or to protect our rights, property, or safety.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure hosting infrastructure in Australia
  • WordPress security measures and regular updates
  • Two-factor authentication for system access
  • SSH keys and firewall protection
  • Regular security audits and monitoring

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for:

Customer Records: 2 years from your last interaction with us, unless you request earlier deletion or we have a legal obligation to retain it longer.

Project Files: 2 years after service completion to support any follow-up queries or additional services.

Marketing Lists: Until you unsubscribe or request removal.

We securely dispose of personal information when it is no longer required.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Essential Cookies:

  • Enable basic website functionality
  • Maintain your session and preferences
  • Process transactions securely

Analytics Cookies:

  • Google Analytics to understand website usage
  • Microsoft Clarity for user experience insights
  • WhatConverts for conversion tracking

Marketing Cookies:

  • Google Ads for remarketing campaigns
  • Tracking pixels to measure advertising effectiveness

You can control cookies through your browser settings. Disabling certain cookies may limit website functionality.

9. Third-Party Services

Our website integrates with third-party services that have their own privacy policies:

We encourage you to review their privacy policies to understand how they handle your information.

10. Your Rights and Choices

Under Australian privacy law, you have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information (subject to legal requirements).

Opt-Out: Unsubscribe from marketing communications at any time.

Portability: Request a copy of your information in a structured format.

To exercise these rights, please contact us using the details in Section 14.

11. Marketing Communications

Opt-In: We will only send marketing emails if you have consented to receive them.

Opt-Out: You can unsubscribe from marketing emails by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us directly to update your preferences

Service Emails: You will continue to receive transactional and service-related emails even if you opt out of marketing communications.

12. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

13. International Data Transfers

While we store data in Australia, some of our service providers may process data overseas. We ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

14. Contact Information

For privacy-related enquiries, requests, or complaints, please contact:

Privacy Officer
Analyse My Property Pty Ltd

Email: info@analysemyproperty.au

15. Complaints

If you have a privacy complaint:

  1. First, contact us using the details above. We will investigate and respond within 30 days.
  2. If you are not satisfied with our response, you can lodge a complaint with:

Office of the Australian Information Commissioner (OAIC)
Phone: 1300 363 992
Website: www.oaic.gov.au

16. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the “Last Updated” date
  • Sending an email notification for significant changes

Your continued use of our services after changes indicates acceptance of the updated policy.

17. Governing Law

This Privacy Policy is governed by the laws of New South Wales, Australia, and the federal laws of Australia applicable therein.

Document Provision Policy

Analyse My Property (AMP) does not provide copies of CAD or other editable working documents. We only supply final PDF versions to our clients for reference or use.

Acknowledgement

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.